how to book
FOR THOSE WISHING TO DO IT IS POSSIBLE TO BOOK ONLINE BY FILLING THE BOOKING FORM AND EMAILING IT TO SUCCESS TOURS; OR SIMPLY PRINT OFF, FILL IN AND SEND THE BOOKING FORM ALONG WITH YOUR DEPOSIT TO:
SUCCESS TOURS, OAK HOUSE, EPSOM SQUARE, WHITE HORSE BUSINESS PARK, TROWBRIDGE, WILTSHIRE. BA14 0XG. UK
OR TELEPHONE 01225 764205
PLEASE NOTE THAT SUCCESS WILL NOT PROVIDE INSURANCE BUT YOU WILL BE REQUIRED TO SHOW THAT YOU HAVE YOUR OWN TRAVEL INSURANCE COVER.
THIS TOUR IS IN CONJUNCTION WITH SUCCESS TOURS, A FULLY BONDED LONGSTANDING TRAVEL COMPANY IN THE UK.
Please note that SUCCESS TOURS is not part of ITALYETCTOURS and operates under its own licenses.
TERMS AND CONDITIONS WITH SUCCESS TOURS
1. Your Contract with Us: When a booking is made, or after we receive your booking form, along with your non-refundable deposit, subject to the availability of arrangements, we will issue you (or your tour organiser) a confirmation invoice or receipt at which stage a binding agreement is formed between you and us in accordance with these terms and conditions. We reserve the right to refuse to accept any booking for any reason.
2. Payment for Your Holiday If we do not receive the required deposit (in cleared funds) with your booking, your booking will not be accepted. If the booking is made within 8 weeks of the date of travel, then full payment is required at the time of booking. The balance is due on the date specified on your confirmation or no less than 8 weeks prior to departure. If the balance is not paid within this period, we will treat this booking as cancelled and the appropriate cancellation charges will apply. Any and all payments received by our Agents are held on behalf of the Operator.
We accept payment by cheque, credit card and debit card. Payments by credit card may be subject to a charge of 1.1% of the value of the transaction (we reserve the right to increase/decrease this charge and you will be advised at the time of booking).
3. Holiday Price: We endeavour to ensure that the most up to date and accurate prices appear on our website and other marketing material, including brochures, flyers and e-marketing. We reserve the right to raise or lower prices at any time. In the event of becoming aware of an incorrect price due to error, either before or after the time of booking, we will notify you as soon as is reasonably possible. We reserve the right to cancel the booking if you do not wish to accept the price which is actually applicable to the holiday.
4. If We Change Your Booking: The arrangements for your holiday are often made many months in advance and it may sometimes be necessary to make reasonable amendments to your holiday arrangements. If a Major Change is made, we would at all times advise you or your Agent as far in advance as possible. When a Major Change is made, you may either accept the alteration, accept a suitable substitute package, subject to availability, or cancel your booking altogether and claim a full refund, provided we have written notification from you within 7 days of the date on which we notified you of the alteration. In the event that you decide to cancel the booking, we will pay the following compensation amounts on a per passenger basis. Payments relate to the amount of time prior to departure that the notification is received by you, or your Agent:
More than 56 days before departure Nil43-56 days before departure£10 29-42 days before departure£15 15-28 days before departure£20 0–14 days before departure£25
We shall not be liable for any changes either before departure or during the holiday as a result of Force Majeure. In this event, we will offer you suitable alternative arrangements, subject to availability or refund the monies you have paid to us if you do not travel, but we will not pay you compensation.
In the event of a Force Majeure event after departure, it may be necessary to amend or terminate your arrangements. If this situation does occur, we will be unable to make any refunds (unless we obtain any from our Suppliers), pay compensation or meet any costs or expenses you might incur as a result.
Where the holiday is part of an advertised group tour, compensation will not be paid where the holiday has been cancelled because the minimum number of persons required to operate the tour has not been achieved.